Privacy Policy

GENERAL CONDITIONS - SECURITY AND INFORMED CONSENT hereinafter " CASA FAGE” , is a site and virtual store committed to the protection of data and privacy of users of FAGE HOUSE . Visiting and/or purchasing items on the site represents an active participation in the "service", accepting the "terms and conditions" and the Privacy Policy indicated below.
The Privacy Policy of the service applies to all users of CASA FAGE , including without limitation, users with profiles of visitors, suppliers, clients, merchants, and/or content collaborators. By entering personal information, the USER (person of legal age - eighteen years, in accordance with Costa Rican legislation and legal capacity), expressly manifests, the authorization and free and informed consent so that CASA FAGE uses the information solely and exclusively for the purposes indicated in the "terms and conditions".
In order to protect the personal information of the USER, the Privacy Policy of CASA FAGE , in accordance with Costa Rican regulations, specifically the LAW FOR THE PROTECTION OF PERSONS AGAINST THE TREATMENT OF THEIR PERSONAL DATA (LAW NUMBER 8968) AND REGULATION, maintains safe information management practices, ensuring that there is no loss inappropriately , misuse, access, disclosure, alteration or destruction of it. The privacy policy must be read, understood in its entirety and authorized by the USER prior to accessing or using the services of FAGE HOUSE . In the event that the USER does not agree with the provisions, it is requested not to access or use the services. It is understood that the use of the services means acceptance of the "terms and conditions" and this privacy policy.
The privacy policy of CASA FAGE applies to the collection and use of the information that the USER provides through FAGE HOUSE . The information will be used by CASA FAGE for the fulfillment of the services offered and indicated in the "terms and conditions". By using the site, the USER expressly and voluntarily accepts that mandatory data is collected and used for the service and electronic commerce of FAGE HOUSE as they are:
  • Full name
  • exact address
  • shipping point
  • Email
  • Phone
  • Additional signs and indications
  • Requests or communications sent to
The information provided by the USER will be used solely and exclusively by CASA FAGE and third parties (hereinafter “Information to third parties”) involved in the sale and delivery of electronic commerce. Data is stored across Shopify's data storage, databases, and the general Shopify application by means of a secure server behind a firewall (security device). CASA FAGE will request the USER's express consent for any additional information for secondary reasons such as advertising, marketing and others.
CASA FAGE uses the Shopify-Inc platform, which stores a database securely through its servers. When using the means of payment established in CASA FAGE , Shopify-Inc, stores the USER's credit/debit card data, encrypted through (PCI-DSS: Payment Card Industry Data Security Standard). Purchase transaction data is stored only to the extent necessary to complete the purchase transaction. Once it has been completed, the USER's purchase transaction information is deleted
CASA FAGE maintains its commitment to the USER to use duly certified platforms and technologies in data management.
Every USER of CASA FAGE has the right to rectify the information previously provided on the platform and your personal data. It is understood that all prior information, duly collected and stored, complies with the express consent of the USER until otherwise requested. The USER will have the right at all times to access personal information, the right to delete personal information and the right to withdraw consent to handle personal data. For the above, the USER must write to the email requesting, rectifying, updating or deleting personal data. CASA FAGE will respond to the request, in a period of 24 to 72 hours from the sending of the request.
CASA FAGE uses tracking technology through "cookies". A cookie is a small text file that is stored in the USER's browser when visiting web pages. They are used so that the platform is able to remember the visit when the USER browses again. FAGE HOUSE . The information is used in order to optimize the services and improve the browsing and shopping experience for the USER. Information is collected on how USERS use and interact with CASA FAGE including "session state cookies" to help improve the site and services. CASA FAGE uses cookies that extract the following information:
  • IP adress
  • Date and time of visit
  • referral network
  • Pages visited in  FAGE HOUSE
  • Information about the browser you used
  • time in  FAGE HOUSE.
  • Number of times I enter  FAGE HOUSE
  • Storage of information about the session
The USER can use the configuration of his browser to disable the use of "cookies", which may cause errors in the operation and/or use of FAGE HOUSE .
CASA FAGE provides third parties (transportation, shipping and related providers), information strictly necessary for the sale and shipping operation of the items as indicated in the "terms and conditions". All service providers have their own privacy policies for which CASA FAGE recommends prior to using their service, reading, understanding and authorizing the privacy policies of the third parties involved.
CASA FAGE respects the right to privacy and will not provide USERS' personal information to third parties without their consent. The only exception will be in the case of being formally required and requested by current laws. No personal data will be recorded in databases that do not meet the conditions that fully guarantee their security and integrity.
CASA FAGE is not responsible for the improper use of information that the USER and/or third parties may make.
The USER may review the most up-to-date version of the privacy policy at any time on this page. CASA FAGE reserves the right to update, modify or replace any part of this Privacy Policy. It is the responsibility of the USER to review the site CASA FAGE periodically to verify changes. Your continued use of or access to the Service following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.
Questions about the Privacy Policy can be sent to . CASA FAGE will respond in a period of 24 to 72 hours directly to the email of the query.